Orders
We take orders not only through our web shop. You can also send us your order by mail, phone, fax, e-mail or via our contact form.
We make every effort to process your order promptly. Should your desired item not be available, you will be informed immediately.
Prices
We grant booksellers a discount of 30 % on the selling price.
Our prices are net prices, as the revenues generated are not taxable in accordance with § 1 (1) UStG.
Delivery
Delivery will be made on account plus shipping costs. We charge shipping costs depending on the weight of the delivery and the shipping location. The costs are calculated during the ordering process and shown before the completion of the order.
Delivery will be made to the billing or delivery address provided by you. For deliveries abroad there may be export restrictions and import duties, which you will have to pay in addition to the shipping costs.
Members of Potsdam University can choose to pick up the ordered publications at one of the departmental libraries of the university. In this case no shipping costs will be charged. Please select one of the libraries under “Shipping” to pick up your order.
Payment
Payment is made exclusively by invoice. Unfortunately we cannot accept credit cards. The invoice must be paid within 30 days without deduction.
We refer to our General Terms and Conditions and the information on your right of withdrawal. They can also be viewed during the ordering process.